Privacy Policy

Last updated: 14 August 2026

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Skills Hampshire is committed to protecting your privacy and handling personal information responsibly, transparently and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the rights you have in relation to your personal data.

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1. About Skills Hampshire

Skills Hampshire is a Hampshire-focused workforce development initiative created to support local businesses, employees and individuals through professional development, skills programmes, events, networking and related opportunities.

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For the purposes of applicable data protection legislation, the organisation responsible for determining how your personal information is processed will be identified at the point your information is collected where required.

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If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details provided on the Skills Hampshire website.

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2. Information We May Collect

Depending on how you interact with Skills Hampshire, we may collect information including:

• Your name

• Job title and role

• Employer or organisation

• Business address or location

• Email address

• Telephone number

• Information submitted through website forms

• Programme or cohort applications

• Event registrations

• Training and learning information

• Communications and correspondence with us

• Feedback, surveys and testimonials

• Information about how you use our website

• Technical information such as IP address, browser type, device type and website activity where collected through our website or analytics tools

 

We will only collect information that is reasonably necessary for the purpose for which it is being used.

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3. How We Collect Your Information

We may receive personal information when you:

• Visit or use the Skills Hampshire website

• Complete an enquiry or contact form

• Apply for or register your interest in a Skills Hampshire programme

• Register for an event, webinar or networking opportunity

• Subscribe to communications or updates

• Contact us by email, telephone, social media or another communication channel

• Participate in a Skills Hampshire programme

• Complete a survey or provide feedback

• Interact with us in a professional or business capacity

 

We may also receive business contact information from publicly available professional or business sources or from organisations working with Skills Hampshire, where its use is permitted by law.

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4. How We Use Your Information

We may use personal information to:

• Respond to enquiries

• Assess eligibility for Skills Hampshire programmes

• Register individuals or businesses for programmes and events

• Administer and deliver training and development opportunities

• Communicate important information about programmes you have joined

• Provide certificates, records or programme-related information

• Manage events, networking activities and community initiatives

• Provide customer or learner support

• Request feedback about our programmes and services

• Improve Skills Hampshire programmes and website experience

• Measure participation and the impact of Skills Hampshire initiatives

• Maintain appropriate administrative and business records

• Send relevant information about future Skills Hampshire programmes, events and opportunities where permitted

• Meet our legal and regulatory obligations

• Protect the security and integrity of our systems and services

 

We will not sell your personal information.

 

5. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Consent

Where you have actively agreed to a particular use of your information, such as certain marketing communications.

Legitimate interests
Where processing is reasonably necessary for the operation, administration, development or promotion of Skills Hampshire, provided those interests are not overridden by your rights and interests.

This may include relevant business-to-business communications with Hampshire organisations and professionals where we reasonably believe a Skills Hampshire programme, event or opportunity may be relevant to their professional role.

Contract
Where processing is necessary to provide a programme, service or other arrangement that you have requested or entered into.

Legal obligation
Where we are required to process or retain information to comply with applicable laws or regulatory requirements.

Where we rely on consent, you can withdraw that consent at any time.

 

6. Marketing and Communications

We may contact businesses and professionals about Skills Hampshire programmes, events, funding opportunities, workforce development initiatives and other relevant activities where we have an appropriate lawful basis to do so.

Where required by law, we will obtain consent before sending marketing communications.

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You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in an email or by contacting us directly.

Opting out of marketing will not prevent us from sending necessary administrative communications relating to a programme, event or service you are already participating in.

 

7. Sharing Your Information

We may share information with carefully selected organisations or service providers where necessary to operate Skills Hampshire and deliver its programmes.

This may include:

• Training and learning platform providers

• Technology and website providers

• Email and communications providers

• Event venues and event delivery partners

• Professional advisers

• Programme delivery partners

• Organisations supporting the administration of funded programmes

• Regulatory, governmental or law enforcement bodies where legally required

 

Where another organisation processes personal information on our behalf, we expect appropriate contractual and security safeguards to be in place.

We do not permit service providers acting on our behalf to use personal information for unrelated purposes.

 

8. Employer and Learner Information

Where an employer registers or nominates employees for a Skills Hampshire programme, we may receive personal information directly from that employer.

Employers should ensure that they have an appropriate basis for providing this information and that affected individuals have been informed about how their information will be used.

Where appropriate, information relating to participation, progress or completion may be provided to the employer or organisation responsible for an individual's place on a programme.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling programme requirements, maintaining appropriate records and satisfying legal, accounting or reporting obligations.

Retention periods may vary depending on the type of information and the reason it is held.

When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of appropriately.
 

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to individuals and organisations that reasonably require access for legitimate operational purposes.

While we take appropriate precautions, no online service or method of electronic storage can be guaranteed to be completely secure.
 

11. International Data Transfers

Some technology providers used to operate our website, communications or learning services may process information outside the United Kingdom.

Where personal information is transferred internationally, we will seek to ensure that appropriate safeguards are used where required under UK data protection law.
 

12. Cookies and Website Analytics

The Skills Hampshire website may use cookies and similar technologies to operate correctly, understand website usage and improve the visitor experience.

Where required, non-essential cookies will only be used with your consent.

Further information about the cookies used on the website should be provided through our cookie notice or cookie management tool.
 

13. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing, including direct marketing

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

• Raise a complaint about how your information has been handled

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us using the contact details provided on the Skills Hampshire website.

We may need to verify your identity before completing certain requests.
 

14. Complaints

If you have concerns about how your personal information has been handled, we encourage you to contact us first so that we can investigate.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority responsible for data protection.
 

15. Third-Party Websites

Our website may contain links to websites or services operated by other organisations.

Skills Hampshire is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by those organisations before submitting personal information.
 

16. Children's Data

Skills Hampshire programmes are primarily intended for businesses, employers and working-age learners.

We do not knowingly collect personal information relating to children through our general website services unless this is necessary for a specific programme and appropriate safeguards and permissions are in place.
 

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our activities, services, technology or legal obligations.

The latest version will be published on the Skills Hampshire website with the date of the most recent update.
 

18. Contact Us

For questions about this Privacy Policy, the personal information we hold about you, or to exercise your data protection rights, please contact Skills Hampshire using the contact details provided on our website.